Service-level margin
We compare expected income and expected labour against the actual supports, claims and payroll costs tied to the service being delivered.
PlanActualGap
Profitability reporting
Profitability reporting by service line, SIL house and cost centre
NDIS providers need to know which services, SIL houses and cost centres are performing as expected, where margin is moving and why.
Expected vs actual margin
Service line and SIL house reporting
Labour cost, invoice and service leakage review
Margin questions
Margin 1
Did we deliver more than funded?
Margin 2
Did we invoice what was delivered?
Margin 3
Did payroll costs match the roster model?
Margin 4
Which service line or house is carrying the variance?
Where margin disappears
A healthy total profit can hide a service area or house that needs attention.
We separate the result by the operating unit that caused it, then compare expected income and labour with what actually happened.
SIL house performance
SIL reporting shows income, rostered labour, delivered supports, overtime and operating expenses at house level.
PlanActualGap
Cost-centre accountability
Operating leaders get a clearer view of which services, locations or support models need attention.
PlanActualGap
Margin review
Profitability workflow
Define cost centres
Participants, houses, programs and service lines are mapped into reporting categories that managers can act on.
Allocate income and costs
Invoices, claims, payroll and direct expenses are allocated against the right operational unit.
Explain the variance
Reports show why actual profit moved away from expected profit, including service delivery and payroll factors.
Management reports
Profitability outputs
The report should help a manager see the cause, not just the accounting category.
Participant income and expense reports
SIL house income and expense reports
Expected vs actual margin summaries
Roster, payroll and invoice variance notes
Next step
Want to know where margin is changing?
We can help connect your participant, house and payroll data into reports that make the operating result clear.
Send enquiry